Customers

Interesting cases are a source of inspiration

Our driving ambition is to improve our clients' profitability through short and long-term projects that create high ROI.  

The cases and practical experiences below may provide you with inspiration.
Some cases are anonymous for competitive reasons. Other clients are happy to share their experience and knowledge. If you would like further inspiration, you are very welcome to contact us.

• 
  Design, test and roll out a global concept for developing customer loyalty and increasing sales efficiency
  Pilot project with impressive financial results based on developing employee competencies, attitudes and behaviour.
  
  
• 
  Clearer focus on customer loyalty and the service its customers are offered
  Roll-out of European loyalty strategies, surveys and sales efficiency tools in 15 countries.
  
  
•     
  Creating a more customer-centric company
  A targeted plan for using the crisis as a chance to win market share. Case winner of the Konsulentprisen 2010 consulting award.
  
  
• 
  Future-proof of positive growth
  Has increased the efficiency of its sales resources, made customers top priority and gone for gold.
  
  
• Employee analysis and leadership turnaround
  Despite 9/11, bird and influenza, natural disasters and major problems in the air transport industry, Thomas Cook Airlines has managed to create better than average results. Case winner of the Konsulentprisen 2007 consulting award.
  
  
• ISS achieves ambitious strategic goals
  ISS achieves ambitious strategic goals building a globally integrated survey concept
  
  
• BMW
• Grontmij
• Dyrup
• Post DK
• Novozymes
• Vestas
• Carlsberg
• Domea
• Energi
• Carl Bro
• Kromann & Reumert
• Spar Nord
• Velux
• G4S
• EKF